CRM

Hire an expert CRM to help grow your business

We've found the best marketing specialists so you don't have to

Our Specialists are trusted by companies like

What is CRM?

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

Taking the stress out of hiring a CRM

Why hire a CRM?

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

How we vet CRMs

We undertake a deep screening process to ensure that all our specialists are incredibly high quality and passionate about delivering excellent work.

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Filter the best

Each day, we receive a large volume of applications and handpick only the best marketing specialists to move onto the next stage of vetting.

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In-depth review

We then do an extensive review of each potential specialist's technical skills, experience, portfolios and references.

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Interview

We conduct an interview with each potential specialist during which we assess their fit for Passionfruit projects, professionalism and passion.

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Written task

Passionfruit candidates then submit a short written task which we use to assess their deep technical knowledge.

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Reference check

Passionfruit Specialists undergo a reference check with relevant past clients and companies.

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On-going monitoring

Passionfruit specialists are monitored on an ongoing basis during projects to ensure that they continue to deliver the  high quality service that we expect.

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In just a few clicks you'll be on your way to finding the exact support you need to grow your early stage business.

CRM

Hire an expert CRM (Customer Relationship Manager) to help improve customer relations and retention

We've found the best marketing specialists so you don't have to.

CRM

The top CRM freelancers work with Passionfruit

We match companies to the best freelancers out there. Our extensive, 5-stage vetting process means we only ever provide you with specialists who will actually grow your company.

What is CRM?

CRM is the process through which companies maintain and improve relationships with existing or prospective customers. Tools like Hubspot and Klaviyo, for instance, are essential as you look to up-sell and cross-sell more to people that have bought from you before or are registered through your website. The real talent of a CRM specialist is being able to set up customer-centric nurture flows and campaigns that are driven by data in order to yield higher ROI from your email list.

Why hire a CRM Specialist?

Freelancers who offer Customer Relationship Management services are cost-effective hires compared to other options out there. Our specialists have a wealth of experience and bring their expertise to any company they work for. Their insight is a great advantage as they are fully aware of what works and what doesn’t and can revolutionise your customer relations strategy. 

A CRM Specialist is such an important role because:

  • They collaborate with other members of the team 
  • They have technological and interpersonal skills
  • They take ownership of the CRM software

All of our specialists can make a positive impact on your business, but let’s look deeper into how a CRM Specialist will do it. 

What does a CRM Specialist do?

It became much more difficult to collect data on users post-iOS 14, affecting the paid ad landscape. Therefore, this is an increasingly in-demand talent.

Organic and referrals are almost always the most sought-after type of user acquisition because they have lower churn and higher lifetime value. A CRM specialist is useful if you think there’s capacity for your buyers to spend more money with you. Therefore, almost all businesses can benefit from the help of a CRM specialist, but far too few consider it as an integral part of their marketing and growth mix. 

This specialist manages the CRM technology in a company. To achieve marketing targets, they are able to optimise the CRM data and software to improve the customer experience. Improving customer experience improves the business overall, with better customer retention and sales, so it's a very important role.  

CRM Specialist responsibilities

  • Act as the liaison between the technology and the rest of the company.
  • Utilise the features and benefits of the CRM.
  • Generate and interpret the data from the software.
  • Work collaboratively to improve customer experience, sales and marketing.
  • Review and update CRM processes with the company.
  • Ensure the CRM’s accuracy and reliability.

How much does a CRM Specialist cost?

Companies can invest from £400/day, up to £550/day, or more. A CRM freelancer usually works 1-2 days per week depending on how much help you need. 

This is a highly specialised, technical role so you can expect to pay a lot for a freelancer's expertise. That being said, if you were to hire someone full-time it would cost you a lot more.

Read the Case Study

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Passionfruit's finest CRM Specialists

Our focus at Passionfruit is finding specialists that will improve your business. We want to build mutually beneficial relationships that fully utilise our freelancer's experience and expertise.

Ready to hire a CRM Specialist?

Get matched with a qualified expert within 72 hours

Join thousands of other leading companies and specialists using the Passionfruit platform to grow their businesses and careers!

How we vet

How we vet CRM Specialists

We undertake a deep screening process to ensure that all our specialists are incredibly high quality and passionate about delivering excellent work.

vetting process icon
Filter the best

We receive applications from a range of digital marketers. All applicants are screened based on their experience, skills, and professionalism.

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vetting process icon
In-depth review

Portfolios and work samples are reviewed before scheduling an interview to get a better understanding of their skill set. 

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vetting process icon
Interview

We’re picky about who we choose to work with. Not many applicants get past this stage because we make sure they have what it takes to make a positive impact on your company’s growth. 

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On-going monitoring

Each project is monitored by us on an ongoing basis to ensure work is being delivered to the highest standard.

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Reference check

Applicants are requested to provide a list of references. We check in with past clients and companies they’ve worked with. 

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Written task

All those who pass the interview phase are now required to submit a written task to assess their technical knowledge and expertise. 

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At last, a freelance CRM specialist you can trust

Get matched with a qualified expert within 72 hours

Join thousands of other leading companies and specialists using the Passionfruit platform to grow their businesses and careers!

FAQs

Why does CRM matter?

For any business to stand the test of time, they need happy customers. Using CRM effectively can future-proof your company, by using the right data to set the right targets. CRM allows you to receive up-to-date, reliable information on progress. A CRM specialist is the person that can translate and maintain that data for the whole company.

Which CRMs do specialists work with?

There are a variety of CRMs that specialists can work with. Some include:

  • Salesforce
  • Zendesk
  • Freshdesk
  • HubSpot
  • Zoho

What is 'CRM Strategy'?

This is a company strategy used by most businesses to increase revenue, reduce costs and improve customer experience. Companies will often use CRM technology alongside other marketing strategies and customer experience tools, so whilst it isn't the only way to achieve customer-related goals, it's a big part of it. 

What makes a good CRM specialist?

A good CRM specialist should be diligent and reliable because a large part of their job is routinely checking that the integrity of the data is sound. They do this by updating and maintaining the software consistently, taking ownership of the accuracy of the results. Unusually for a software role, they need to be good with people as they often have to relay information to co-workers and managers and defend the data they are reporting on!

Need more help?

Looking for more than just a freelance CRM Specialist?

We’ve made it easy to find all the vetted growth support you need 

Whether that includes a digital marketing executive or a growth marketer, we’ll help you build a full marketing team of experts in just a few clicks.

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The top CRM freelancers work with Passionfruit

We match companies to the best freelancers out there. Our extensive, 5-stage vetting process means we only ever provide you with specialists who will actually grow your company.

What is CRM?

CRM is the process through which companies maintain and improve relationships with existing or prospective customers. Tools like Hubspot and Klaviyo, for instance, are essential as you look to up-sell and cross-sell more to people that have bought from you before or are registered through your website. The real talent of a CRM specialist is being able to set up customer-centric nurture flows and campaigns that are driven by data in order to yield higher ROI from your email list.

Why hire a CRM Specialist?

Freelancers who offer Customer Relationship Management services are cost-effective hires compared to other options out there. Our specialists have a wealth of experience and bring their expertise to any company they work for. Their insight is a great advantage as they are fully aware of what works and what doesn’t and can revolutionise your customer relations strategy. 

A CRM Specialist is such an important role because:

  • They collaborate with other members of the team 
  • They have technological and interpersonal skills
  • They take ownership of the CRM software

All of our specialists can make a positive impact on your business, but let’s look deeper into how a CRM Specialist will do it. 

What does a CRM Specialist do?

It became much more difficult to collect data on users post-iOS 14, affecting the paid ad landscape. Therefore, this is an increasingly in-demand talent.

Organic and referrals are almost always the most sought-after type of user acquisition because they have lower churn and higher lifetime value. A CRM specialist is useful if you think there’s capacity for your buyers to spend more money with you. Therefore, almost all businesses can benefit from the help of a CRM specialist, but far too few consider it as an integral part of their marketing and growth mix. 

This specialist manages the CRM technology in a company. To achieve marketing targets, they are able to optimise the CRM data and software to improve the customer experience. Improving customer experience improves the business overall, with better customer retention and sales, so it's a very important role.  

CRM Specialist responsibilities

  • Act as the liaison between the technology and the rest of the company.
  • Utilise the features and benefits of the CRM.
  • Generate and interpret the data from the software.
  • Work collaboratively to improve customer experience, sales and marketing.
  • Review and update CRM processes with the company.
  • Ensure the CRM’s accuracy and reliability.

How much does a CRM Specialist cost?

Companies can invest from £400/day, up to £550/day, or more. A CRM freelancer usually works 1-2 days per week depending on how much help you need. 

This is a highly specialised, technical role so you can expect to pay a lot for a freelancer's expertise. That being said, if you were to hire someone full-time it would cost you a lot more.

Hire like the best in the business

To be the best, you need to learn from the best.

The top CRM freelancers work with Passionfruit

We match companies to the best freelancers out there. Our extensive, 5-stage vetting process means we only ever provide you with specialists who will actually grow your company.

What is CRM?

CRM is the process through which companies maintain and improve relationships with existing or prospective customers. Tools like Hubspot and Klaviyo, for instance, are essential as you look to up-sell and cross-sell more to people that have bought from you before or are registered through your website. The real talent of a CRM specialist is being able to set up customer-centric nurture flows and campaigns that are driven by data in order to yield higher ROI from your email list.

Why hire a CRM Specialist?

Freelancers who offer Customer Relationship Management services are cost-effective hires compared to other options out there. Our specialists have a wealth of experience and bring their expertise to any company they work for. Their insight is a great advantage as they are fully aware of what works and what doesn’t and can revolutionise your customer relations strategy. 

A CRM Specialist is such an important role because:

  • They collaborate with other members of the team 
  • They have technological and interpersonal skills
  • They take ownership of the CRM software

All of our specialists can make a positive impact on your business, but let’s look deeper into how a CRM Specialist will do it. 

What does a CRM Specialist do?

It became much more difficult to collect data on users post-iOS 14, affecting the paid ad landscape. Therefore, this is an increasingly in-demand talent.

Organic and referrals are almost always the most sought-after type of user acquisition because they have lower churn and higher lifetime value. A CRM specialist is useful if you think there’s capacity for your buyers to spend more money with you. Therefore, almost all businesses can benefit from the help of a CRM specialist, but far too few consider it as an integral part of their marketing and growth mix. 

This specialist manages the CRM technology in a company. To achieve marketing targets, they are able to optimise the CRM data and software to improve the customer experience. Improving customer experience improves the business overall, with better customer retention and sales, so it's a very important role.  

CRM Specialist responsibilities

  • Act as the liaison between the technology and the rest of the company.
  • Utilise the features and benefits of the CRM.
  • Generate and interpret the data from the software.
  • Work collaboratively to improve customer experience, sales and marketing.
  • Review and update CRM processes with the company.
  • Ensure the CRM’s accuracy and reliability.

How much does a CRM Specialist cost?

Companies can invest from £400/day, up to £550/day, or more. A CRM freelancer usually works 1-2 days per week depending on how much help you need. 

This is a highly specialised, technical role so you can expect to pay a lot for a freelancer's expertise. That being said, if you were to hire someone full-time it would cost you a lot more.

Ready to hire a CRM Specialist?

Join thousands of other businesses around the world using the Passionfruit platform to elevate their businesses and marketing teams.

Get matched with a qualified expert within 72 hours

Understand our vetting process

Only 12% of freelancers are accepted into the Passionfruit network. We use a six-step process to ensure quality.

1
Filter the best
We screen applicants based on their experience, skills and professionalism.
In-depth review
Then we request a portfolio or examples of work before their interview.
2
Interview
Next, we interview applicants to make sure they have what it takes to make an impact.
3
Written task
We also request references and check in with past clients and companies.
4
Reference check
We also request references and check in with past clients and companies.
5
On-going monitoring
With regular check-ins, we ensure they deliver the highest standard throughout each project.
6

Frequently asked questions

Why does CRM matter?
Which CRMs do specialists work with?
What is 'CRM Strategy'?
What makes a good CRM specialist?

Ready to hire a CRM Specialist?

Join thousands of other businesses around the world using the Passionfruit platform to elevate their businesses and marketing teams.

Hire a CRM Specialist
Apply as a specialist
Get matched with a qualified expert within 72 hours