Lantum needed help. The total workforce app, designed to reduce spend and empower healthcare staff had a big problem which was affecting their user onboarding.
It was taking too long for users (the healthcare workers) to be approved on the app. Because of this, they couldn’t access the platform. This meant Lantum were losing healthcare workers and more importantly, potential organisations who needed those healthcare workers’ help.
Lantum knew the best solution to speed up the approval process was to automate all communication with app users. This would allow each user to receive an automatic email specific to the application stage they were at.
And they needed all communication to be automated through HubSpot.
Lantum needed a CRM (Customer Relationship Management) specialist and one who knew HubSpot, inside and out.